We will use technology as a key element of service redesign, providing preventative and supportive TEC solutions for existing and future customers, so that we produce better outcomes for individuals and their families and/or carers. Service redesign will include being aware of the impact of TEC on staff roles, and upskilling and supporting staff as needed. It will also include financial appraisal of the options in terms of the cost to our customers.
Case Studies
Tighean Inne Gall – A Tablet for the Patient
Focusing on the person
Loreburn Housing Association – ARMED
Funding for ARMED
| Aberdeen City Council – MyChoice Meals Ordering Service MyChoice – Fairer and more effective system |
For more detailed information on case studies go to TEC Housing Solutions
PLEDGE 1: Opportunity and solution focused >>
PLEDGE 2: Engaging with customers >>
PLEDGE 3: Working in partnership >>
PLEDGE 4: Preventative analytics >>
PLEDGE 6: Supporting the workforce >>
PLEDGE 7: Getting the infrastructure right >>
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