Pledge 1 – Opportunity and solution focused

We will clearly define the issues we face in meeting customer needs and understand the opportunities TEC can bring. In creating solutions, we will be aware of those that are simple and easy to implement, and recognise those that may require further development and testing. We will listen and learn from the experiences of our customers as well as other organisations who have addressed similar issues. 

Case Studies

Albyn Housing Society - Fit Homes
Fit Homes: The origins

Albyn Housing Society – Fit Homes
How it works

Aberdeen City Council – MyChoice Meals Ordering 
MyChoice: Impetus for Change

Aberdeen City Council – MyChoice Meals Ordering
Advantages for Tenants

Making it easy to use

For more detailed information on case studies go to TEC Housing Solutions

More Pledges

PLEDGE 1: Opportunity and solution focused >>

PLEDGE 2: Engaging with customers >>

PLEDGE 3: Working in partnership  >>

PLEDGE 4: Preventative analytics >>

PLEDGE 5: Service redesign >>

PLEDGE 6: Supporting the workforce >>

PLEDGE 7: Getting the infrastructure right >>

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